A Fox News writer shared his remarkable encounter with a cashier in a Hallmark store. The encounter occuered when he had a complaint and the boss’s response changed his life.
The Elderly Cashier At The Counter
It was Christmas Eve when Joshua Rogers visited a Hallmark store. He said “hello” to the elderly cashier, but got no response. So once again, he said, “Merry Christmas!”
But still no response.
He continued, “That stuffed animal we’re buying is for our new baby – she could come any day now.”
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But again, the woman barely looked at him, and coldly said, “You got anything else?”
The woman then charged his card and didn’t say anything else. He tried to be friendly again and told her to have a “Merry Christmas.”
Joshua got irritated by her rudeness, and when he saw the manager, he complained about the staff at the counter.
“I know exactly which staff member you’re talking about,” the manager replied. “And all I can say is, you never know what people are going through.”
So, he walked away, taken aback by those words, “you never know what people are going through.”
Biggest Lesson
Joshua admitted he didn’t know her story. He said, maybe “her son had died or she had just been diagnosed with cancer. Maybe she had been evicted from her home. Or maybe she just had a headache – why did I care?”
And he was reminded of Romans 2:1, where it says, “In passing judgment on another you condemn yourself, because you, the judge, practice the very same things.”
Joshua realized, “God didn’t appoint me to evaluate that woman’s work performance. Much less appoint me to evaluate her at all. He called me to love others.”
“And while loving others may occasionally require me to point out a serious and legitimate wrong, I’m called to do it with loving humility,” he added, quoting Galatians 6:1.
He advises others not to pass judgment on others even if they’re rude.
“Judging comes so easily,” he stressed. “I’ve judged pastors for preaching awful sermons, bad drivers, school teachers, chronic gamblers, moms on the playground glued to their cell phones – to name a few.”
“We need to give the world a break, stop looking for people’s imperfections and let God take care of evaluating others. In doing so, we’ll be able to dislodge the plank of timber from our eye and see that we need just as much grace as everyone else.”
Reference: Fox News
